Description

Remote Work: Yes

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We’ve only begun reimaging the future - for our people, our customers, and the world.

Let’s create tomorrow together.

This role provides technical expertise and change management consulting to our customers project teams during significant software upgrade journeys. This position requires a strong foundational understanding of customer engagement, their business p rocesses , process mapping and reporting to drive successful delivery of customer upgrade s. This individual will work alongside a project manager in ensuring that all technical requirements for the transition are paired with an actionable solution.

Responsibilities:

• Provides pre-sales technical support by working with the customer from prior to the sale and providing expertise on product functions and capabilities as well as involvement in the product
  installation process.
• Prepares product specifications for implementation of customer solutions. - Develops and applies methods, theories and research to provide solutions to technical problems.
• Supports the pre-sale and installation of company products and ensures that the product application/solution is functioning according to specifications.
• Assists sales staff in assessing potential application of company products to satisfy customer needs.
• Consult prospective users on product capability and provides product demonstrations.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Receives general instructions on routine work, new projects or assignments.
• May offer guidance to non-exempt personnel.
• Builds productive working relationships internally and externally.
• Primary intra-organizational with occasional inter-organizational and external customer contacts on
  routine matters.
• Provides technical expertise through sales presentations, product demonstrations, and installation of
  company products.
• May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.
• May provide software development and consultation to prospective users and/or product capability assessment and validation.

Qualifications:

• Bachelor's degree or equivalent vocational qualification
• 8+ years of experience applicable work experience

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.